Terms & Conditions

You must be a minimum of aged 18 or over to purchase a reptile from The Gecko Lounge, if you are under 18 then you will need a parent or guardian to contact us to complete any purchase.

Our preferred method of payment is PayPal, a minimum of 30% deposit (non-refundable) will be required for reserving an animal with the full payment to be made within 30 days unless otherwise discussed prior to purchase. Delivery would then be arranged via our preferred reptile courier for the next available slot unless discussed otherwise or the reptile is to be collected from a show we are attending. For Crested geckos we do not guarantee their tails, they are notorious for dropping their tails for no reason. Having a tail or not makes no difference to them health wise or to future breeding. If the tail is dropped between the time of purchase and time of delivery, we will make you aware that this has happened but no refunds or exchanges will be offered.

Payment Plans
Payment plans can be arranged over a 60 day period on purchases over £250 – other options may be available upon request. No animal will be released for delivery until full payment is made.

Our Promise
We guarantee to supply animals in 100% health, if anything was to happen to any reptile we sell within 3 weeks of delivery/collection we will happily replace the animal as long as it is beyond reasonable doubt that the issue was present before the animal left us.